Viewers have responded positively to "The Heart and the Crown," praising its refreshing departure from typical Nollywood tropes and its mature storyline. Stan Nze and Chioma Chukwuka Akpata's performances were singled out for acclaim, as was the film's high production quality, particularly its cinematography and color grading. Some viewers appreciated the cultural representation, while others noted the lack of subtitles for Igbo dialogue, with one commenter suggesting that the film is "a masterpiece."