Audience reactions to "Swapped" highlight the film's comedic elements and relatable characters. Many viewers praised the performances of Maurice Sam and Chinenye, with one noting, "Maurice always have the best songs and music with his movies they be the right one." Viewers appreciated the film's themes of kindness and unexpected connections, also applauding the soundtrack, though some felt it occasionally overwhelmed the dialogue. Some identified with the characters and their situations, with one person particularly appreciating "such a heartwarming scene for a man to be there for a woman in her time of heartbreak."